Refund policy

Last updated: October 23, 2026

We accept returns on eligible items within 30 days of the date you receive your order. “Received” means the date the carrier records delivery to your address. You do not need to give a reason related to product quality to return an item within that window, and we do not charge a restocking fee.

To start a return, email info@evrykitchens.com with your order number and the item you wish to return, or call +1 (801) 309-9874 during service hours. Please include where and when you purchased the item, your proof of purchase, and a photo of the product. If the return is because the item is not what you expected, a brief note about what did not work for you helps us route the return correctly, but it is not required for eligibility. We will reply with return instructions and the return address: 2203 N 50 W, Albion, IN 46701, United States.

Return shipping is free. We do not deduct return postage from your refund.

Items should be returned in the condition they were received, with original packaging and accessories where possible. This is not a condition of your 30-day eligibility for a non-quality-related return; it is how we keep returned inventory usable. If an item is returned in a condition that prevents resale and the return was not due to a quality issue, we may contact you before processing the refund to discuss the specific situation.

Once your return arrives at our facility, we inspect it and issue the refund within 1–2 business days. During periods when returns are arriving in unusually high volume—the weeks following a major promotional event, for example—inspection can take up to 3 business days. In all cases the refund is issued no later than 10 business days after the return is received. We issue the refund to the original payment method. Your bank or card issuer then posts the credit to your account within 7–10 business days. These are two separate stages: the 1–2 business days is our processing window after receipt; the 7–10 business days is the financial institution’s posting window after we issue the credit. You will receive an email or phone call from us once the refund has been issued on our end.

If more than 10 business days have passed since you received our refund-issued notification and the credit is not visible on your statement, contact us at info@evrykitchens.com and we will provide the refund transaction reference so your bank can trace it.

For hygiene and safety reasons, used consumable goods and items that have been installed or altered cannot be returned after the 30-day window. This does not affect your rights if an item arrived defective or damaged.

If an item arrives damaged or does not function as described, contact us within 7 days of delivery with photos. We will cover return shipping and arrange a replacement or refund without requiring you to use the standard return process.